When the day gets busy, error and omissions in
job requests are the last thing you need. Using
mobile computers and the Envoy application,
job information can be exchanged quickly
and precisely - leading to improvements in operator
and driver performance.
A mobile computer solution from Talcasoft and
Instant job transmission, with no chance for
human error. The job details included on
mobile computer screens are an exact copy
of details available to the operator. Special
instructions and communications between
driver and operator are logged for future
The Driver is not distracted by new jobs, and
does not need to stop to copy down information
The Talcasoft Gofer network can dispatch jobs to
anywhere in Australia where GRPS coverage
With Gofer, proof of delivery and proof of
pickup information is propagated within seconds
to customer service operators and customers.
Each completed job includes an accurate pickup
time, delivery time, and the name and signature
of the person that accepted the delivery. Instant
proof of delivery notifications and daily reports
- with signatures - can be sent to customers via
e-mail, downloaded from a website, faxed, or
prints for posting.
Names, signatures, and parcel information can
also be collected for multiple drops and permanent
runs; even if a customer is paying an hourly
rate under a single job number.
Gofer for Android Smartphones adds numerous Gofer
features to any phone running Android 4.0 (practically
all Smartphones currently marketed). It provides:
Driver sign on, sign off and break recording.
Real time reception of jobs from Avance.
Real time pick up, delivery and proof of delivery
updates sent to Avance.
Real time GPS tracking using the GPS hardware
available on almost all Android Smartphones.
Integrated two way messaging with dispatchers.
High quality vector signatures for phones with an
active stylus (such as the Samsung Note range).
Integration with Google Maps to provide pick up
and delivery address lookup, turn by turn navigation
and Street View, where supported.
Scanning QR codes
Driver delivery ordering
Adding incident reports with Photos
Accept photos as POD.
Route optimisation through Google API's
Proximity customer notifications can be setup utilising GPS coordinates triggering an autmatic email and or SMS notification to the customer.
Multiple configurations to work with different modules like Haulage, Bulk Chemical or the Air Waybills module.
Many notifications to choose from that can be automatically sent to the customer via email or SMS.
Air Waybill Module
Manage your Airway Bill work. Using a PDA, drivers arriving at the CTO have a list of expected Airway Bills to perform work on as well as being able to add ad hoc airway bills. Airway bill work records timestamps on the airway bill activity enabling you to keep your customer informed about progress and delays.
Using the Gofer to create runs, it automatically updates the customer web site with the current status of the Air Waywill.
Customer run sheets are sent automatically to the customer upon completion of the run. The run sheets contain a number timestamps for the Air Waybill that include:
Arrive at CTO
Lodge Air Waybills
Arrive at Customer
Record damage and incidents as well as Customs issues.
Haulage - bulk transport
Air Waybills - import and export runs
Tankers / Chemical - bulk transport or chemical products